Boss: Your text, bullet points, and image aren't lining up together. They should all be left justified.
Me: Oh really? Let me check really quick in photoshop...was pretty sure I lined them all up.
I do a quick check.
Me: They're all lined up in photoshop...and I just double checked the jpg and its the same.
Boss: I'm telling you they aren't lined up. Maybe it'll be faster if you come to me so I can show you on my screen.
Me:....but they are lined up...I'm even using a guide in photoshop...it's lined up.
Boss: Can you please just come here it'll be two seconds.
I come over, she repeats herself. I pretend I agree and email her the same image again.
Boss: It looks better but still a bit off.
She comes over to my station. I show her how it lines up through the photoshop guides. Then I show her the image to show that it's exactly the same and is perfectly lined up.
Boss: Yeah you're right it IS lined up! It must be my monitor.
I send my boss a home and subpage design for a website. Both have exactly the same pixel width...
Boss: Your homepage is wider than you sub.
Me: I sent you an image where one is right below the other so you can see that the width is exactly the same.
Boss: Well it's not. I'm telling you it's obvious that its not.
Me: If you just look at that image where one is right below the other you'll see that they are the same width...
Boss: Here look I'll prove you wrong.
She takes out a RULER. She spends about 10 minutes measuring each image on her LCD. After much debate with herself....
Boss: You're right they are the same, my screen must be messed up.
Boss: Your homepage is wider than you sub.
Me: I sent you an image where one is right below the other so you can see that the width is exactly the same.
Boss: Well it's not. I'm telling you it's obvious that its not.
Me: If you just look at that image where one is right below the other you'll see that they are the same width...
Boss: Here look I'll prove you wrong.
She takes out a RULER. She spends about 10 minutes measuring each image on her LCD. After much debate with herself....
Boss: You're right they are the same, my screen must be messed up.
Our client has an image library on a private server. They gave us one account to login with.
Me: I just got logged out of the clients internal system. I think only one user can be logged in at a time with this user name.
Boss: Yeah me too, it just kicked me out.
Me: I think only one user can be logged in at a time.
Boss: I know, I'm not logged in.
...
Me: I just got logged out of the clients internal system. I think only one user can be logged in at a time with this user name.
Boss: Yeah me too, it just kicked me out.
Me: I think only one user can be logged in at a time.
Boss: I know, I'm not logged in.
...
Boss: We need you to call the client and ask them some questions.
Me: Ok.
Boss: Can you do it right now?
Me: Ok.
Boss: It's lunch time right now so they're out. But can you call them right now?
Me: ...ok....
I call and get a voicemail.
A few minutes later...
Boss: Did you call?
Me: Yeah, they're out for lunch. I'll call back after.
Boss: See I told you they were out.
Me: Ok.
Boss: Can you do it right now?
Me: Ok.
Boss: It's lunch time right now so they're out. But can you call them right now?
Me: ...ok....
I call and get a voicemail.
A few minutes later...
Boss: Did you call?
Me: Yeah, they're out for lunch. I'll call back after.
Boss: See I told you they were out.
There was a 3 way call between me, my boss, and the client.
Boss: Hello.
Client: Hi. I wanted to have this meeting to discuss...
My boss interrupts.
Boss: Yes of course we completely understand that you want to change the text and we wanted to talk about that.
Client: So the text on the image...
My boss interrupts.
Boss: Yes the image is our concern as well do you want to keep the text as is or change it?
Client: (Sounding a little agitated) Well like I was trying to say about the text and how it is right now...
My boss interrupts.
Boss: Yes so you want the text to be different we understand and we will also do some variations on it for you like you wanted.
Client: (shouting) I DIDN'T SAY ANY OF THAT! YOU AREN'T LETTING ME TALK ABOUT WHY I CALLED! If this is how the rest of the call is going to go I think we need to regroup another time.
My boss is completely shocked. I'm not even remotely surprised. Sadly, this is a very common thing where my boss does not listen to the client, puts words into their mouths. Quite often, the poor client is too intimidated by being constantly interrupted to disagree.
My boss remains clueless.
Boss: Hello.
Client: Hi. I wanted to have this meeting to discuss...
My boss interrupts.
Boss: Yes of course we completely understand that you want to change the text and we wanted to talk about that.
Client: So the text on the image...
My boss interrupts.
Boss: Yes the image is our concern as well do you want to keep the text as is or change it?
Client: (Sounding a little agitated) Well like I was trying to say about the text and how it is right now...
My boss interrupts.
Boss: Yes so you want the text to be different we understand and we will also do some variations on it for you like you wanted.
Client: (shouting) I DIDN'T SAY ANY OF THAT! YOU AREN'T LETTING ME TALK ABOUT WHY I CALLED! If this is how the rest of the call is going to go I think we need to regroup another time.
My boss is completely shocked. I'm not even remotely surprised. Sadly, this is a very common thing where my boss does not listen to the client, puts words into their mouths. Quite often, the poor client is too intimidated by being constantly interrupted to disagree.
My boss remains clueless.
Stop confusing me!
Boss: When is project A due?
Me: Next week.
Boss: What about project B due?
Me: This week.
Boss: No no no, both are due next week?
Me: I'm pretty sure....
Boss: No I'm positive both are due next week.
Me: Ok...(whatever)
5 minutes later
Boss: No you were wrong, project A is due next week and project B is due THIS week.
Me: That's what I...
Boss: You were just confusing me!
Sure I was.
Me: Next week.
Boss: What about project B due?
Me: This week.
Boss: No no no, both are due next week?
Me: I'm pretty sure....
Boss: No I'm positive both are due next week.
Me: Ok...(whatever)
5 minutes later
Boss: No you were wrong, project A is due next week and project B is due THIS week.
Me: That's what I...
Boss: You were just confusing me!
Sure I was.
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